Here's answers to common questions usually asked to help make ordering from us easier for you!

Can I visit the warehouse and handpick my own items?

We do not allow handpicking. We are a bulk wholesaler and orders are sorted and packed by our team.

Do you provide shipping?

Yes we do!

UK customers pay £75 ex vat for local orders via the online store. (orders over £500 shipping is free)

We help source international freight for clients ordering in "export loads".

What is the difference between "Creme" and "A-Grade"?

Creme quality is defined as clothing that comes from top brand labels in excellent condition. It usually is clothing that is new with tags.

A-Grade is used clothing in good condition. This is our main line, it's what we sell the most of to our customers. Each item is hand checked for quality control to be in good order.

What are your payment terms?
  • Orders under £5,000 – paid in full before packing or loading.
  • Orders above £5,000 - 50% deposit is required to confirm your order with the final 50% to be paid before loading.
What about VAT, freight, customs etc?
  • UK VAT will be charged on UK transactions.
  • Nil VAT is charged when exporting out the UK.
  • Prices are EXW (Ex Works/ Excluding Freight or customs) which means customs fees at your country may apply.
  • All prices/ quotations exclude shipping.
How long does it take to prepare my order?

Due to high demand or the complexity of your order it can take anywhere from 3- 30 days + to be ready for loading. Some items regularly goes out of stock and orders can be delayed while we wait for stock replenishment.

Do you sell Vintage clothing?

The short answer is we are not a vintage wholesaler. We do occassionlly receive small quantites of Vintage items, but its usually bundled into our customers orders. Vintage is not a core focus now, and we do not sort/ seperate vintage.